Privacy policy
Effective date: March 1, 2026
This Privacy Policy describes how Trendy Haven, operated by Olivero E-Commerce LLC (“we”, “us”, “our”), collects, uses, and shares personal information when you visit or make a purchase from our website.
Who we are and how our store is hosted
Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to you.
Information we collect
Depending on how you interact with our site, we may collect the following types of information:
1) Information you provide to us
• Contact details such as name, email address, phone number (if provided)
• Shipping address and billing address
• Order details (items purchased, order value, timestamps)
• Messages you send us through forms (including our Contact page) or email
2) Information collected automatically
When you browse our site, we (and our service providers) may automatically collect information such as:
• Device identifiers, IP address, browser type, and operating system
• Pages viewed and links clicked
• Referring/exit pages and timestamps
• Approximate location inferred from IP address
3) Payment information
Payments are processed by our payment processors (such as Shopify Payments and/or other payment methods you select). We do not store full payment card numbers.
How we use your information
We use personal information to:
• Provide and operate our website
• Process and fulfill orders, including communicating with you about purchases, shipping, and returns
• Provide customer support
• Prevent fraud, protect our store, and enforce our policies
• Improve and optimize our website (for example, by understanding how customers interact with the site)
• Send marketing communications (only when permitted by law); you can opt out using the unsubscribe link in emails
How we share your information
We share personal information only as needed to operate our business, such as with:
• Shopify and other service providers who help us run our store (payments, hosting, analytics, customer support tools)
• Shipping, fulfillment, and supply partners as necessary to deliver products (for example, providing your shipping address and order details to the partner that fulfills your item)
• Advertising and analytics partners, if enabled, to measure performance and show relevant ads (you can manage cookies where applicable)
We do not sell your personal information in the ordinary sense. However, some privacy laws define “sale” or “sharing” broadly (including certain advertising/analytics activities). Where required, we provide applicable choices and honor legally required requests.
Third-party links and affiliate links
Our site may contain links to third-party websites (including Amazon). If you click a link and leave our site, that third party’s privacy policy will apply. We are not responsible for the privacy practices of third-party sites.
Cookies and similar technologies
We and our partners may use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and (if enabled) support advertising measurement. You can manage cookies through your browser settings and, where available, through any cookie controls we provide.
Data retention
We retain personal information as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
Your choices and rights
• Marketing emails: you can unsubscribe at any time via the link in our emails.
• Account and support requests: you can contact us to request access, correction, or deletion of certain information, subject to legal requirements and business needs.
• Depending on where you live, you may have additional rights (for example, to request information about data practices). We will respond as required by applicable law.
Children’s privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.
Contact us
For privacy questions or requests, contact us here:
https://www.trendyhavenhome.com/pages/contact