Terms of service

Effective date: March 1, 2026

These Terms of Service (“Terms”) govern your use of the Trendy Haven website and any purchases made through it. Trendy Haven is operated by Olivero E-Commerce LLC. By using our site or placing an order, you agree to these Terms.

1) Store information
Trendy Haven operates an online store offering home decor products. Many items are fulfilled by third-party brand partners.

2) Eligibility
You must be at least the age of majority in your jurisdiction to place an order.

3) Products, pricing, and availability
• Product descriptions, images, and availability may change without notice.
• We work to display accurate information, but errors can occur (including pricing, product details, and availability). If an error affects your order, we may cancel the order and provide a refund.
• We may limit quantities available for purchase.

4) Orders and payment
• An order is not accepted until it is confirmed and payment is successfully processed.
• We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or product unavailability.

5) Shipping and fulfillment (including multiple shipments)
• Shipping charges are calculated at checkout unless otherwise stated.
• Many items are fulfilled and shipped by our brand partners. If your order includes items from different partners, your order may ship in multiple packages and may arrive on different days.
• Delivery estimates are not guarantees and may vary based on carrier performance and partner processing times.

6) Returns and refunds
Our Return & Refund Policy explains eligibility, timelines, and how to initiate a return. It is incorporated into these Terms by reference:
https://www.trendyhavenhome.com/policies/refund-policy

Please do not send items back without return approval and instructions.

7) Damaged, defective, or incorrect items
If your item arrives damaged, defective, or incorrect, contact us promptly using our Contact page and provide your order number and requested documentation. We will work with you on an appropriate resolution.

8) Promotions and discounts
Promotions, discounts, and coupon codes may be limited by time, product eligibility, and other conditions, and may be changed or ended at any time.

9) Third-party links and Amazon affiliate purchases
Our site may include links to third-party websites (including Amazon). If you click a link and make a purchase on a third-party site, that purchase is governed by the third party’s terms and policies. We are not responsible for third-party websites or transactions completed off our site.

10) Intellectual property
All content on the site (including text, images, logos, and design) is owned by or licensed to us and may not be used without permission, except as allowed by law.

11) Prohibited activities
You agree not to misuse the site, including by attempting to gain unauthorized access, interfere with site operations, scrape data without permission, or engage in fraudulent activity.

12) Disclaimer of warranties
The site and products are provided “as is” and “as available” to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free operation of the site.

13) Limitation of liability
To the fullest extent permitted by law, Trendy Haven will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising from your use of the site or any purchase. Our total liability for any claim will not exceed the amount you paid for the product(s) at issue.

14) Indemnification
You agree to indemnify and hold Trendy Haven harmless from claims arising out of your breach of these Terms or misuse of the site.

15) Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

16) Changes to these Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

17) Contact us
For questions about these Terms, contact us here:
https://www.trendyhavenhome.com/pages/contact