Shipping policy

Last updated: August 1, 2026

Shipping destinations
We currently ship to addresses within the United States only. We do not ship internationally at this time.

Shipping rates
Shipping is one flat charge per order: $5.95 standard shipping, or $14.95 when your order includes a Studio Direct item. Select brand-partner items carry the partner’s own rate instead. Orders of $150 or more ship free. The exact rate for your order is always shown at checkout.

Multiple shipments (brand partner fulfillment)
Many items are fulfilled and shipped by our brand partners. If your order includes items from different partners, your order may ship in multiple packages and you may receive multiple tracking numbers. Packages can arrive on different days.

Even when your order arrives in multiple packages, you pay only the single flat shipping charge for the whole order — never a separate fee per shipment.

Processing time
Processing times vary by item and fulfillment partner. You will receive a shipping confirmation email with tracking information as each shipment leaves the facility.

Delivery estimates
Delivery estimates shown at checkout (when available) are estimates and not guarantees. Carrier delays, weather, and peak seasons can affect delivery times.

International fulfillment items (selected products only)
Some items are fulfilled by international partners and may take longer to arrive. These items are clearly labeled on the product page. All other items ship from US-based partners and are not affected by the timelines in this section.

For these labeled items only: estimated delivery to US addresses is typically 2–4 weeks (10–20 business days) after processing. In some cases, delivery can take up to 6 weeks due to carrier, customs, or economy shipping methods. Tracking will be provided when available once the item ships.

Tracking
Tracking details will be emailed once your order ships. If your order ships in multiple packages, you may receive multiple tracking numbers.

You can also track your order here:
https://www.trendyhavenhome.com/pages/track-your-order

Address accuracy
Please verify your shipping address at checkout. If you notice an error after ordering, contact us as soon as possible and we’ll do our best to help, but we can’t guarantee changes once an order is in processing.

Lost, delayed, or damaged packages
If your package is delayed, lost, or arrives damaged, contact us here:
https://www.trendyhavenhome.com/pages/contact
Or email us at support@trendyhavenhome.com.

For damaged items, please include photos of the outer box, packing materials, the item(s), and the shipping label.